Question 1

How do I contact SpecNGo support?

Accepted Answer

Email support@specngo.com and include the email on your account and a short description of the issue. We typically respond within 1-2 business days.

Question 2

I forgot my password. What should I do?

Accepted Answer

Use the password reset page at specngo.com/forgot-password to request a reset link sent to your email.

Question 3

How do I manage billing or subscription details?

Accepted Answer

Visit the Pricing page from the website, or if you are logged in, go to Account > Manage Subscription to access the Stripe customer portal.

Question 4

How much does SpecNGo cost?

Accepted Answer

SpecNGo offers two plans: Pay-as-you-go at $17 per report, or Pro Unlimited at $59/month for unlimited reports. New accounts start with 1 free report credit.

Question 5

Where can I review your legal policies?

Accepted Answer

You can read our Privacy Policy at specngo.com/privacy and Terms of Service at specngo.com/terms.

Support

Contact Support

Frequently Asked Questions

How do I contact support?

How long does support take to respond?

I forgot my password. What should I do?

How do I manage billing or subscription details?

Where can I review your legal policies?